We have partnered exclusively with Canada Post and UPS for the shipment and delivery of all orders. When placing an order through our e-commerce website, it is important to ensure that the email address and phone number provided are current and accurate so that in the event that there is an issue with the shipment or delivery of your order, we or our shipping partner can contact you. Once your order has been successfully processed through our e-commerce website, a tracking number shall be emailed to you directly to notify you of the progress of your order. At any time throughout the shipping period, you can track your order online through the provided tracking number(s).
All orders placed through our e-commerce website are processed and shipped within 5-7 business days (excluding holidays). If you have any questions or would like more details regarding our Delivery Information, please contact us at
We offer a full money-back guarantee on all products, (excluding shipping charges). If you are not 100% satisfied, please contact us at within 10 days of receiving your order and we will arrange to have the product returned and a refund shall be issued upon inspection of returned items.
If you have any questions or would like more detail regarding our Return Policy, please contact us at:
Please Note: This information is subject to change.